Guest Comment Sheet

GUEST COMMENT SHEET

Dear Guest,

We hope your stay here with us is a great one. Holden Beach Vacations is committed to providing you the best in service on the beach. While you’re here, please take a moment to look over this comment sheet and give us your input. We appreciate you choosing Holden Beach Vacations for your vacation destination and hope you will be back next year.

NAME                                                                                    WEEK OF STAY___________________________

PHONE #                                                         UNIT #                                                 

Number of years you have stayed with Holden Beach Vacations                                    


1.   Was the property well equipped, and what you expected?

                                                                                                                                                                                                         

2.   Was your unit cleaned to your satisfaction upon arrival?                 

            YES                 NO

(If yes skip to # 5)

3.   If not, did you report it to housekeeping?    

             YES                 NO

4.   Did housekeeping correct the problem to your satisfaction? 

             YES                 NO

5.   Did you receive a courtesy call?      

             YES                 NO

6.   Was the “Welcome Book” displayed upon your arrival?       

             YES                 NO

7.   Would you recommend this property to someone else?

             YES                 NO

8.   Are you planning to return to Holden Beach in the future?

             YES                 NO

PLEASE RATE THE FOLLOWING:

9.   ABOUT THE STAFF:

* Efficiency of Reservation Staff

     Good       Satisfactory      Poor     N/A     

* Courtesy, Knowledge & Helpfulness of Staff

     Good       Satisfactory      Poor     N/A  

* Courtesy & Helpfulness at Check-in

     Good       Satisfactory      Poor     N/A 

* Manner in which Maintenance Requests Completed

     Good       Satisfactory      Poor     N/A  

10.  ABOUT YOUR VACATION RENTAL:

* Kitchen

    Good       Satisfactory      Poor     N/A

* Bathrooms

     Good       Satisfactory      Poor     N/A  

* Bedrooms

     Good       Satisfactory      Poor     N/A  

* Decks/Porches

     Good       Satisfactory      Poor     N/A  

* Other Living Areas

     Good       Satisfactory      Poor     N/A  

11.   Do you have any comments about the Property?

                                                                                                                                                                                                                                                                                                                                                                                                                   

12.   Is there any maintenance issue you DID NOT report during your stay?

                                                                                                                                                                                                                                                                                                                                                                                                                    

13.   Is there a staff person you would like to recognize?

                                                                                                                                                                                                          

14.   What, if anything, could we do to improve your next stay with Holden Beach Vacations?

                                                                                                                                                                                                                                                                                                                                                                                                                    

Comments that we may use as testimonials in future marketing literature (You are agreeing to allow Holden Beach Vacations to use your property review testimonials and comments for marketing purposes):_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________                                                                                                                                                                                                            Holden Beach Vacations is committed to providing you the quality service that you expect and deserve. Please return this completed survey and you will be entered into a drawing for a free week’s vacation for 6 at Holden Beach. (Stay applies to off-season Oct 1- May 1, Non-Holiday, Based on Availability).  Drawing will be held after Labor Day Weekend.

MAPS

MAPS

Getting ready to hit the road? Plan ahead of time with our maps and directions page.

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THINGS TO DO

THINGS TO DO

Looking for something fun to do while in town? Look no further than our concierge.

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BEACH CAM

BEACH CAM

Wishing you were here? View our beach cam and get a live view of Holden Beach!

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TIDE TABLES

TIDE TABLES

Looking for tide information? Stay up to date with real time Tide data!

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